How long does my order take to ship?

At Bijou Melts, our dedicated team works tirelessly to ensure that every order is meticulously packed, promptly processed, and swiftly shipped to its destination. As part of our commitment to exceptional service, we strive to maintain a current shipping time of 2-3 business days.

Where do you ship?

We currently only offer shipping domestically throughout New Zealand.

What is your return policy? 

Not completely happy with your product? No worries at all. Simply return your product within 10 business days of purchase, and you’ll be entitled to a full refund, provided the product is in good condition and all original packaging is included. Your satisfaction is our priority, so we are committed to making the return process as easy and hassle-free as possible.

Have any questions?

Contact us.

Please note that our operating hours are Monday through Friday. We strive to respond to all inquiries as promptly as possible during our regular business hours.